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编辑同志:上个月,我的手机收到某移动电话运营商发来的一条短信,内容为该公司将为我开通一项特殊业务,每月费用10元,可以免费使用一个月。如果客户不需要,必须在收费期前打电话取消该业务,否则将视为默认开通该业务。当时我没有在意。可是不久我在缴电话费时发现多出了10元特服费。经过查询,方知道该费用就是不久前发给我提示短信的公司的服务费。我本人并不需要该服务,可是运营商强迫我定制短信服务,不取消就视为默认。请问,我该如何处理?
Editor’s Comrade: Last month, my mobile phone received a text message from a mobile phone operator saying that the company would open a special business for me at a monthly fee of $ 10 for a free month. If the customer does not need to call before the billing period to cancel the business, otherwise it will be regarded as the default opening of the business. I did not care at that time. However, when I was paying the telephone fee, I soon found that I had an extra 10 yuan service fee. After the inquiry, the party knows that the fee is the service fee for the company that sent me a text message shortly. I personally do not need the service, but operators forced me to customize the SMS service, do not cancel it as the default. Excuse me, what should I do?