激励,就是激发和鼓励人的动机和行为的方法,是调动人的积极性或内在动力的一种手段。管理者通过激发激励,可以最大限度地调动被激励者的主观能动性,发挥一个人才能的最大效能。现代管理学表明:一个人的工作绩效取决于工作能力和激励水平,当一个人的工作能力一定时,其工作绩效取决于激励水平的高低。美国哈佛大学的心理学家威廉·詹姆斯在对职工的激励研究中发现,一般情况下,职工的 Incentives, that is, to stimulate and encourage people’s motivation and behavior, is a means of mobilizing people’s motivation or internal motivation. By stimulating incentives, managers can maximize their motivation to mobilize the subjective initiative, to maximize the effectiveness of a talent. Modern management shows that: a person’s job performance depends on the ability to work and encouragement, when a person’s work ability is certain, the performance depends on the level of motivation level. William James, a psychologist at Harvard University in the United States found that motivation in the study of workers, under normal circumstances, the workers