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随着电子商务的兴起,公众的消费模式发生了巨大变化。快递业务规模的激增和客户对快递企业投递服务的高要求,给快递服务的末端投递带来了挑战。客户取货不方便以及派送时间与客户接货时间的不一致等问题,成为投递“最后一公里”面临的难题。同时,随着“智慧城市”、“智慧物流”等概念的提出,各快递企业积极尝试末端投递的各种解决方案,包括智能终端、“便利店”模式、“社区收发室”等服务模式不断涌现。其中,作为现代信息技术在快递领域的重要应用——“智能包裹柜”备受社会各界的关注。在国外,智能包裹柜的应用已有十几年的历史了。随着全球互联网经济和
With the rise of e-commerce, the public consumption pattern has undergone tremendous changes. The surging scale of courier service and the high demand of customers for courier service delivery have brought challenges to the delivery of courier services. Customer inconvenience to pick up and delivery time and customer pick-up time inconsistency and other issues, become the delivery “the last mile ” facing the problem. At the same time, with the introduction of such concepts as “smart city” and “smart logistics”, various express delivery enterprises actively try various solutions for terminal delivery, including intelligent terminals, convenience stores, communities, Receiving and sending room "and other service patterns continue to emerge. Among them, as an important application of modern information technology in the field of express delivery, the intelligent package cabinet has drawn much attention from all walks of life. In foreign countries, the application of smart package cabinet has more than ten years of history. With the global internet economy and