以政府行政机构改革为中心,优化政务流程,是实施电子政务的必然要求,也是政府部门适应社会发展要求的有力举措。政务流程是一组相关的、结构化的活动集合,或者说是一系列事件的链条。政务流程有三类:面向公众的流程、支持流程和管理流程。面向公众的流程是为办公提供产品和服务 Taking the reform of the government administration as the center and optimizing the government affairs process are the necessary requirements for the implementation of e-government and also a powerful measure for government departments to meet the requirements of social development. The government process is a set of related, structured activities, or chains of events. There are three types of government processes: public-facing processes, supporting processes and management processes. The public-facing process is to provide products and services for the office