目前越来越多的青壮年外出打工,农村的“空巢”老人日渐增多。如何为此类弱势群体客户有效做好服务工作,是供电企业面临的一项重要课题。江西省丰城市供电公司荷湖供电所结合山区特点,坚持“以人为本”的理念,不断践行“四个服务”承诺,通过“联点联户”1+1+4服务机制的认真深入探索,有效解决了这一问题。 At present, more and more young and middle-aged migrant workers go out to work in rural areas. There is an increasing number of “empty nesters” in the countryside. How to effectively serve these disadvantaged groups of customers is an important issue for power supply enterprises. Fengcheng City, Jiangxi Province, the power supply company combined with the Dutch Lake power supply characteristics of the mountain, adhere to the “people-oriented” concept, continue to practice “four services ” commitment In-depth exploration of the mechanism has effectively solved this problem.