6月3日,昆明公交十一车队开展“亲密之旅,伴我每一站”心里辅导,全队178名驾驶员分两批参与培训,在专业老师的指导下调整情绪、舒缓压力,加强情感交流排解负面情绪,让驾驶员保持情绪稳定和理性,确保行车安全。公交驾驶员的一个微笑、一句提醒,甚至是在回答乘客提问时的表情和语气体现了公交人的服务态度。每天面对重复的线路、复杂的路况、成百上千的乘客,驾驶员们总以“压制”的方式处理情绪问题。参加培训的驾驶员们刚刚结束一整天的运营任务,翘起二郎腿,把手搭在邻座同事的肩膀上, June 3, Kunming bus eleven teams to carry out “intimate trip, with each stop,” my heart counseling, the team of 178 pilots in two batches of training, under the guidance of professional teachers to adjust their emotions, relieve stress , Strengthen emotional exchanges to resolve negative emotions, so that drivers maintain emotional stability and rationality to ensure traffic safety. Bus driver’s smile, a reminder, even in the passenger’s answer to the expression and tone reflects the bus service attitude. Every day in the face of repeated lines, complex road conditions, hundreds of passengers, drivers always “suppress” the way to deal with emotional problems. The pilots who participated in the training just ended a day’s operational tasks, cocked their legs and put their hands on the shoulders of their fellow colleagues.