一、问题的提出 家长对学校的满意度是学校效能评价的关键群体满意模式的评价内容之一。国外不少地方的学生家长都把有关部门定期测评并公布的家长满意度作为为子女选择学校的依据之一。在我国传统的办学主体单一和计划经济背景影响下,中小学校存在着家长害怕教师、害怕学校的现象。随着办学主 First, the problem raised Parents’ satisfaction with the school is one of the evaluation content of the key group satisfaction model of school effectiveness evaluation. Parents in many foreign countries regard the parents’ satisfaction, which is regularly evaluated and published by relevant departments, as one of the bases for selecting children’s schools. Under the influence of our country’s traditional single-subject of running a school and the background of a planned economy, there are parents in primary and secondary schools who are afraid of teachers and are afraid of the phenomenon of schools. With running school master