随着知识经济的日益崛起,企业的经营和持续发展不再主要依赖资本、自然资源、劳动力等传统资源,而是更多地依赖专业知识、想法和洞察力这些智慧资产。就知识而言,由于显性知识容易沟通和共享,也极易被竞争对手复制和模仿,所以,显性知识显然难以形成企业持续的经营优势。案例研究表明,企业中,经验、技能、心智模式和组织惯例等这些隐性知识由于其巨大的客户价值性、稀缺性、不易模仿性和难以复制性,因此越来越多的企业将其看成企业的战略资源。而能否发掘企业中的隐性知识,充分发挥这些隐性知识的作用,便成为了获取和保持持续竞争优势的关键。 With the rise of the knowledge-based economy, the operation and sustainable development of enterprises no longer rely mainly on traditional resources such as capital, natural resources and labor but rely more on the intellectual assets such as professional knowledge, ideas and insights. As far as knowledge is concerned, since explicit knowledge is easy to communicate and share, it is also easily copied and imitated by competitors. Therefore, it is obviously difficult for dominant knowledge to form a sustained business operating advantage. Case studies show that tacit knowledge, such as experience, skills, mental models and organizational practices, are often viewed as a result of their huge customer value, scarcity, hard-to-imitate and difficult to replicate in an enterprise Into the strategic resources of enterprises. Whether the tacit knowledge in the enterprise can be exploited or not, and the role of these tacit knowledge can be brought into full play, has become the key to obtain and maintain the sustainable competitive advantage.