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2013年4月,重庆市为推动社会治理体系和社会治理能力现代化,创造性地运用“互联网+”思维开发出重庆市“服务群众工作信息管理系统”(简称重庆群工系统),在全市用信息化手段连接区县、乡镇(街道)和村(社区)三级服务中心,探索执政为民、为民解忧的路径和方法。“重庆群工系统”运行3年多来,受理、解决群众诉求45万多件,办结率、满意率分别达到99%、94%。毫无疑问,这一创新活
In April 2013, in order to promote the social governance system and the modernization of social governance capacity, Chongqing Municipality has developed Chongqing Municipality’s “Information Management System for Serving the Masses” (hereinafter referred to as the “Chongqing Group Workers System”) in an innovative way using the “Internet +” thinking. Through the city’s information technology means to connect districts and counties, towns (street) and village (community) three service centers, to explore the ruling for the people, for the people to solve the path and method. “Chongqing group work system ” run for more than three years, accepted and resolved more than 450,000 requests from the masses. The completion rate and satisfaction rate reached 99% and 94% respectively. There is no doubt that this innovation alive