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在数字北京信息设施研究中,将“人种志”的研究方法引入设计中,通过对用户的行为观察和访谈,对人群进行分类,找到用户需求,从而有效地提出针对设计的问题。本文主要对数字北京信息设施使用者的需求进行调研,分析,分类,以及划分层次,从而帮助设计师从使用者的角度去思考设计,不仅可以从纷杂的现象中发现问题,也可以有层次,有步骤地解决问题。
In the study of digital information facilities in Beijing, the research method of “ethnography” is introduced into the design. By observing and interviews with the users, the users are classified and the needs of the users are found, so as to effectively put forward the design-oriented problems. This paper mainly investigates, analyzes, classifies and classifies the needs of users of digital information infrastructure in Beijing to help designers think about the design from the perspective of users. It not only can identify problems from a variety of phenomena, but also can have different levels, Solve the problem step by step.