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2000年1月21日,山东省潍坊市潍城区符山镇北大圩河村农民肖洪奎从潍坊市寒亭区信华农机公司购买了一台自走式联合收割机,当年使用中发生行走无级变速传动带早期磨损严重、动力输出盘损坏及柴油机活塞环断裂等质量问题,肖洪奎与销售方及生产企业多次交涉未能妥善解决,于2000年8月23日向中国消费者协会农机产品质量投诉监督站(以下简称投诉站)提出投诉,要求退机并赔偿损失。投诉站工作人员分析了肖的投诉信后答复:①受理投诉;②根据有关法律及农机产品三包
January 21, 2000, Wei Weicheng District, Weifang City, Fu Shan Town, North Xiaowu village farmer Xiao Hongkui from Weifang Hanting Xinhua Agricultural Machinery Company purchased a self-propelled combine harvester, the use of walking occurred during the stepless speed change Serious early wear and tear of the drive belt, the power output plate damage and the quality of diesel piston ring fracture and other quality problems, Xiao Hongkui and sales and manufacturing enterprises have failed to properly resolve several representations, on August 23, 2000 to the China Consumer Association agricultural product quality complaint monitoring station (Hereinafter referred to as Complaint Station) lodged a complaint requesting for the return of the machine and compensation for the loss. Complaint station staff analysis of Xiao’s complaint letter after the reply: ① Accepting the complaint; ② According to the relevant laws and agricultural products Three Guarantees