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从交互记忆系统角度,研究了开源软件团队内部知识区别、知识位置、知识信任、沟通质量和知识分享之间的影响机制。通过问卷调查156位团队成员,验证了知识位置和知识信任对沟通质量有积极促进的作用;沟通质量正向影响知识分享;沟通质量完全中介知识位置和知识信任对知识分享的影响。上述结果弥补了现有研究中的一些空白并对开源软件团队的管理实践具有指导意义。
From the perspective of interactive memory system, the mechanism of influence among the open source software team’s internal knowledge differentiation, knowledge location, knowledge trust, communication quality and knowledge sharing is studied. Through questionnaire survey of 156 team members, it verifies that knowledge location and knowledge trust positively promote communication quality; communication quality positively affects knowledge sharing; and communication quality fully mediates knowledge location and knowledge trust on knowledge sharing. The above results make up for some of the gaps in the existing research and are instructive in the management practices of the open source software team.