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2005年,叶玉鹏大学毕业进入四川移动,一干就是10年。她先后从事过10086一线客服代表、后台团队管理、10086热线呼入管理、10050热线运营管理、全业务流程管理等多个岗位。多次被评为四川移动客服中心服务明星,并荣获四川移动“十佳窗口服务能手”、“女职工岗位创新技能大赛第一名”、“业务知识达人”、“最美客服人”等荣誉称号,2012年荣获四川省五一劳动奖章、四川省女职工劳动竞赛岗位能手,叶玉鹏2015年被评为全国
In 2005, YE Yu-peng graduated from Sichuan University into the mobile, a dry is 10 years. She has successively engaged in 10086 front-line customer service representatives, backstage team management, 10086 hotline incoming management, 10050 hotline operation management and whole business process management. Has repeatedly been rated as the service star of Sichuan Mobile Customer Service Center and won the “top ten window service experts” of Sichuan Mobile “”, “the first position of female employee post innovation skills competition”, “business knowledge of people ”The most beautiful customer service people," and other honorary titles, in 2012 won the Sichuan Provincial May 1 Labor Medal, Sichuan Province, the female employees work contest post, Ye Yapeng was named in 2015