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2013年西安市价格举报中心共办理举报投诉和价费咨询18071件。其中“12358”价格举报电话接听来电15890次,网络信件2048件(政府门户网信件1102件,市长信箱29件,市信访中心在线投诉9件,12358邮箱908件);来访75人次,来信36件,传真20件,《人民网地方留言板》等相关部门转办件40件。承办局长接待日6次,接待来访10批次14人次。依照价格举报有关规定共登记受理了851件,其中网上609起,来访37件,来信48件,来电158件。
In 2013, Xi’an Price Report Center handled a total of 18071 complaints and pricing consulting. Among them, the “12358” price reporting telephone answered the call 15890 times, and 2048 pieces of network letters (1102 pieces of government portal letters, 29 pieces of mayor’s mailboxes, 9 complaints from City Complaints Center and 908 pieces of 12358 mailboxes); 75 visitors, Letter 36, fax 20, “People’s Local Area message board” and other relevant departments to transfer 40 pieces. The contractor director received 6 times a day and received 10 batches of 14 visitors. In accordance with the relevant provisions of the price reported a total of 851 registration enrolled, of which 609 online, 37 visits, 48 letters, 158 calls.