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位于美国佐治亚州亚特兰大市的雀克夫蕾Chick-Fil-A公司是全美第二大鸡肉快餐连锁店,在美国有1433个店面、950名店面经理、5万名员工,到2009年底销售额将达到30亿美元。Chick-Fil-A发明了鸡肉三明治和鸡块,实现了40多年来连续业绩增长。同时,97%的店面经理人留任,96%的总部工作人员留任。Chick-Fil-A成功的秘密在于赋予企业使命感而不是以金钱驱动,关注人而不只是关注业绩,员工忠诚而不是盲从,企业目标是长期而不是短期,企业文化是先人后己。企业宗旨是充分珍惜和经营好我们所拥有的资源,积极地影响一切与Chick-Fil-A有联系的人。Chick-Fil-A公司这些年不断将其成功的经营理念向外传播。也多次派高级经理人来中国讲学,前不久有五人管理团队来辽宁等地巡回讲演,重点介绍卓越领导者的标志和Chick-Fil-A公司的“服务式领导力模型”。
In the United States, Atlanta, Georgia, Bird Cleveland Chick-Fil-A company is the second largest chicken fast food chain in the United States, with 1433 stores in the United States, 950 store managers, 50,000 employees, by the end of 2009 sales will reach 30 One hundred million U.S. dollars. Chick-Fil-A invented chicken sandwiches and chicken nuggets, achieving continuous business growth for more than 40 years. At the same time, 97% of store managers stay, 96% of the headquarters staff stay. The secret to success at Chick-Fil-A lies in giving the business a sense of mission rather than money-driven, focusing on people rather than performance, employee loyalty rather than blind obedience, long-term rather than short-term corporate goals, and corporate culture as forerunner. Our mission is to fully value and manage the resources we have and to positively influence everybody who is associated with Chick-Fil-A. Chick-Fil-A companies continue to spread their successful business ideas throughout the years. Also sent senior managers several times to give lectures in China. Not long ago, five management teams gave lectures in Liaoning and other places, highlighting the eminent leader’s logo and Chick-Fil-A’s “Service Leadership Model.”