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公共图书馆作为一种社会公共文化机构,具有公共、公益、平等、包容的特性,承担着保存人类文化遗产、开展社会教育、传递科学情报、开发智力资源、提供文化娱乐的社会职能。公共图书馆以其丰富、多样化、多载体的文献信息为物质基础,成为人们终身学习和获取知识的重要场所。作为一个开放的知识与信息中心,公共图书馆向读者提供平等服务,保障全体社会成员普遍均等地享有图书馆服务。公共图书馆保障了人民群众享受基本文化权益,是我国公共文化服务体系的重要组成部分。本文从创新服务意识、创新服务技能、创新服务方式、创新服务对象、创新服务等五个方面进行分析研究,展望我国公共图书馆未来的发展具有深远的意义。
As a social and public cultural institution, public library has the characteristics of public, public welfare, equality and inclusiveness. It undertakes the social functions of preserving human cultural heritage, carrying out social education, transmitting scientific information, developing intellectual resources and providing cultural entertainment. Public libraries, with their rich, diverse and multi-carrier literature and information as their material foundation, have become an important place for people to learn for life and gain knowledge. As an open knowledge and information center, public libraries provide equal services to readers and guarantee universal and equal access to library services for all members of society. Public libraries guarantee the people’s enjoyment of basic cultural rights and interests and are an important part of China’s public cultural service system. This paper analyzes and studies five aspects of innovative service consciousness, innovative service skill, innovative service method, innovative service object and innovative service. It is of far-reaching significance to look forward to the future development of our public library.