大家知道读者服务工作是图书馆工作的重要组成部分,它体现图书馆工作方针、任务、性质、图书馆的工作效率。因此,研究读者心理,提高服务工作质量是改善图书馆工作的重要环节。下面谈谈图书馆工作人员研究读者心理的必要性与重要性: 俗话说的好:知己知彼,方能百战不殆,在战争中这样,在图书馆的工作中也应这样。读者服务工作就是图书馆工作的前沿,在这个前沿工作的同事就是战争中的指战员。他们要及时的了解本馆馆藏图书情况,还要了 We all know that the reader service work is an important part of the library work, which reflects the library work guidelines, tasks, nature, library work efficiency. Therefore, studying the psychology of readers and improving the quality of service work are the important links to improve the library work. Now let’s talk about the necessity and importance of library staff in studying reader psychology. As the saying goes, “You know yourself, you can know yourself. In a war, you should do so in a library.” Readers’ service work is the forefront of library work. Colleagues working in this front row are commanders and crew members of the war. They want to keep abreast of the library holdings library situation, even more