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不久前,一家小型CRM供应商的CEO露出了久违的笑脸。几年来,她的公司一直在Seibel的巨大阴影中夹缝求生。她一直希望在经济回暖后,企业的IT管理者能把目光转投到可按需扩展并能延续原有系统的模块化CRM软件上来。如今,她几年前的设想似乎正在实现。为了应对这样的趋势,软件供应商规划了一个基于J2EE的市场、销售和服务平台,这样的平台能够让用户在原有后端系统的基础上,
Not long ago, the CEO of a small CRM provider exposed a long absence smile. For years, her company has been caught in the huge shadow of Seibel. She has always hoped that after the economy picks up, corporate IT managers can turn their attention to modular CRM software that scales as needed and continues on to legacy systems. Now, her vision a few years ago seems to be coming true. In response to this trend, software vendors plan a J2EE-based marketing, sales and service platform that enables users to build on their legacy backend systems,