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1989年以来,我市119(火警)、110(盗警)反映接错电话太多,而110错号比119更严重。在机线设备整治中,我们狠抓市话“五害”障碍,重点围攻119、110的错号问题,通过现场调查观测与分析处理,取得了显著效果。现以110为例分述如下。 重庆市公安局110报警台于1989年1月18日开始向市中区等6个公安分局开通试用,从18日到21日4天中受理110电话403次,而真正呼叫110的仅有5次,占呼入总数的1.2％其余98.8％呼入均系错号或应答后无人答话(接空电话),见表1。
Since 1989, our city 119 (fire), 110 (burglar) reflect too many wrong calls, while the 110 error number is more serious than 119. In the line equipment remediation, we pay close attention to the local dialect “five evils” obstacles, focusing on the siege 119,110 the wrong number problem, through on-site survey observation and analysis and processing, and achieved remarkable results. Now to 110 as an example described below. Chongqing Municipal Public Security Bureau 110 alarm station on January 18, 1989 began to downtown and other six public security bureau opened trial, from 18 to 21 days 4 days to accept 110 calls 403 times, while the real call 110 only 5 Times, accounting for 1.2% of the total number of incoming calls The remaining 98.8% of the incoming calls are the wrong number or no answer after answering (take-off phone), see Table 1.