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酒店专业是要对顾客服务的一门专业,是酒店的整体素质和酒店服务的优质和酒店服务人员的素质有着很大的关系,酒店管理专业学生在开展服务专业的时候要发自内心,只有这样开展起来的服务才会细心和耐心,所以说学生的学习态度和工作意识是非常重要的。学校在培养酒店管理专业人才的时候要树立实用性的的人才培养目标,但在人才培养时候还是出现人才服务意识欠佳。服务是酒店产业最为核心产品,服务意识应该是一个酒店从业者专业素养的核心灵魂。
Hotel professional is to be a professional customer service, the overall quality of the hotel and the quality of hotel services and the quality of hotel staff have a great relationship, hotel management students in the service professional to be from the heart, and only This service will be carried out carefully and patiently, so that students learn attitude and awareness of work is very important. Schools in the training of hotel management professionals to establish a practical goal of personnel training, but there is still a lack of awareness of human resources in the training of qualified personnel. Service is the core product of the hotel industry, service awareness should be a core soul of the hotel practitioners professionalism.