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目的:探讨PDCA循环管理法改善医院ICU护理缺陷的价值。方法:2013年选择在医院ICU进行诊治的患者300例作为对照组,2015年选择在ICU进行诊治的患者300例作为观察组,对照组实施传统的经验式护理,观察组给予基于PDCA循环的护理干预,记录两组患者护理缺陷发生情况与护理质量。结果:观察组患者的护理缺陷发生率明显低于对照组(P<0.05);观察组的物品完好率明显高于对照组(P<0.05);观察组患者的护理服务满意度显著高于对照组(P<0.05)。结论:PDCA循环管理法能减少医院ICU护理缺陷的发生,提高ICU的物品完好率,改善护患关系,提升医院整体服务质量。
Objective: To explore the value of PDCA cycle management method to improve the nursing defects of ICU in hospital. Methods: A total of 300 patients who were selected for diagnosis and treatment in the hospital ICU in 2013 were selected as the control group. In 2015, 300 patients selected for ICU as the observation group and the control group underwent traditional empiric nursing. The observation group received PDCA-based nursing Intervention, record the occurrence of two groups of patients with nursing defects and quality of care. Results: The incidence of nursing defects in the observation group was significantly lower than that in the control group (P <0.05). The intact rate of the observation group was significantly higher than that of the control group (P <0.05). The satisfaction of nursing service in the observation group was significantly higher than that of the control group Group (P <0.05). Conclusion: PDCA method can reduce the incidence of hospital ICU nursing defects, improve the intact rate of ICU, improve the relationship between nurses and patients and improve the overall quality of service in hospitals.