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2003年,时任北京市信访办主任的吴世民找到了北京晚报,想与北京晚报合办一个专栏——《我们日夜在聆听》。暂定先办三个月。然而谁也没想到,这个栏目至今仍在为市民服务。尽管已经走过14个年头,吴世民依然对《我们日夜在聆听》饱含深情。吴世民回忆,在当时,虽然信访部门做了大量的工作,但是群众反映诉求并不像现在通畅。那时,反映民意的主要渠道是写信、上访、打电话,市长热线老是占线,“市长信箱”最多时一天能收到3000封信,工作人员连拆信都
In 2003, Wu Shimin, then director of Beijing Petition Office, found the Beijing Evening News and wanted to collaborate with Beijing Evening News on a column - “We listen day and night.” Tentative to do three months. However, no one ever thought that this section is still serving the public. Despite having gone through 14 years, Wu Shimin is still full of affection for “we are listening day and night.” Wu Shimin recalled that at the time, although the letters and visits department did a great deal of work, the demands of the masses to reflect were not as smooth as they are now. At that time, the main channel for reflecting public opinions was to write a letter, petition and make a phone call. The mayor’s hotline is always busy, and the letter “Mayor’s mailbox” can receive 3,000 letters a day at most.