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目的:分析探讨优质护理培训对于社区优质护理模式产生的影响。方法:选择我市城区中8所社区卫生中心的56名社区护士作为研究对象,对护士进行系统的专业知识与技能培训活动。对比护士接受培训前后优质护理措施的掌握情况,同时调查社区居民对护理服务的满意情况。结果:通过系统培训活动及专业测试,社区护士对于优质护理服务的认知程度由原来的(12.34±2.51)分提高到培训后的(19.41±2.63)分,前后结果的差异具有统计学意义(P<0.05);在实施社区优质护理模式前后对患者的满意情况进行调查,对比前后差异同样具有统计学意义(P<0.05)。结论:加强社区卫生服务中心和综合医院之间的交流,深入开展社区护士的教育培训活动,能够改善护士的专业知识认知情况和技能水平,提高社区居民对护理服务的满意度。
Objective: To analyze and discuss the impact of quality nursing training on quality nursing in community. Methods: 56 community nurses in 8 community health centers in the urban area of our city were selected as research subjects, and nurses were systematically trained in professional knowledge and skills. Compare the nurses before and after receiving training to master the quality of care, while investigating the satisfaction of community residents on nursing services. Results: Through systematic training activities and professional tests, community nurses’ awareness of quality nursing services increased from 12.34 ± 2.51 to 19.41 ± 2.63 after training, and the difference between before and after results was statistically significant ( P <0.05). Before and after the implementation of community quality care mode, the patients’ satisfaction was investigated. The difference between the two groups was also statistically significant (P <0.05). Conclusion: Strengthening the communication between community health centers and general hospitals and carrying out the education and training activities of community nurses can improve nurses ’cognition and skill level of professional knowledge and enhance community residents’ satisfaction with nursing services.