由国内医药商业系统知名的质量管理专家徐荣周主编的《零售药店店员手册》目前已由中国医药科技出版社出版,由全国各地新华书店公开销售。该书分上下两篇,上篇主要介绍零售药店及管理、营业员服务技能及服务要求、营业员应掌握的基本知识;下 By the domestic pharmaceutical business system known quality management expert Xu Rong Zhou editor of the “retail pharmacy clerk manual” has been published by China Medical Science and Technology Press, all over the country by Xinhua Bookstore sales. The book is divided into two parts, the first chapter mainly introduces retail pharmacies and management, sales service skills and service requirements, salesperson should master the basic knowledge;