2003—2007年我院民商案件调解结案率(含调解撤诉)分别为64%、72%、70%、69%和67%,调解案件合格率达100%,平均结案周期只有22天,无矛盾激化、无进京进省上访、无群体性事件,取得了较好的法律效果和社会效果。总结我院几年来的民事调解工作经验,我们的主要做法和体会是:一、树立司法为民观念,增强调解意识以社会主义法治理念教育为契机,进一步增强干警的司法 The mediation rate (including mediation and withdrawal) of civil and commercial cases in our hospital from 2003 to 2007 were 64%, 72%, 70%, 69% and 67% respectively. The passing rate of conciliation cases reached 100% with an average closure period of only 22 days. The intensification of conflicts resulted in no petitions to go to the province for petitions and no mass incidents and achieved good legal and social effects. Summarize our experience in civil mediation over the past few years, our main practices and experiences are: First, establish the concept of justice for the people and enhance the awareness of mediation Socialism concept of the rule of law education as an opportunity to further enhance the judicial police