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大众刻板认知是影响社区基层工作者工作生活质量和工作效能的重要因素。本研究考察大学生对社区基层工作者社会认知内容和社会地位两个方面的知觉特征。并通过对比成功的和不称职的两类社区基层工作者社会认知内容,探讨了其对社区基层工作者社会地位的知觉特点的影响。结果发现,大学生按照内容与效价结合的方式对社区基层工作者进行认知评价,总体上,大学生对社区基层工作者的期望体现为能力大于温暖;大学生对社区基层工作人员的社会地位评价处于中等偏低水平,并且这种地位知觉并非源于对典型成功群体和不称职群体的了解。
The stereotype recognition of the public is an important factor that affects the quality of work life and the work efficiency of grass-roots workers in the community. This study investigates college students’ perceived characteristics of social cognition and social status of grassroots workers in community. By comparing the social cognition of grass-roots workers in two types of community, successful and ineffective, this paper explores the impact of grass-roots workers on the social characteristics of grass-roots workers. The results showed that undergraduates perceived community grassroots workers in terms of the combination of content and potency. Overall, college students ’expectation of community grassroots workers was greater than that of warmth. Students’ evaluation of the social status of grass-roots workers in the community was Moderately low level, and this perception of status does not result from an understanding of the typical successful and under-represented groups.