医院文化是医院的无形资产,拥有文化的医院可以获得超额的回报,具体体现在患者满意率、医院凝聚力、医院竞争力等指标上。同时,医院文化是一种意识形态,是一种医院管理层对医院全体员工的潜移默化的影响。医院文化还是一种资本积累,是一笔看不见的储蓄。 Hospital culture is the hospital’s intangible assets, hospitals with culture can get excess returns, embodied in the patient satisfaction rate, hospital cohesion, hospital competitiveness and other indicators. At the same time, the hospital culture is an ideology, a kind of hospital management’s subtle influence on the hospital staff. Hospital culture is also a kind of capital accumulation, is an invisible savings.