汽车售后服务是一个大大的系统工程,有假可打、有劣可挖。不过,业内人应当知道,该打之假很难打、该挖之劣很难挖。 某日神龙汽车公司商务部营销策划专家周先生邀笔者黄鹤楼上喝酒,杯盏交错之间,看大江东流,叹打假艰辛,把一条毒蛇的七寸圈点一番。趁那酒意,笔者忘却天高地厚,以策划人自居,取笔墨纸砚,一气呵成“满意牌” After-sales service is a big system engineering, there are fake to fight, a poor can dig. However, the industry should know that the fight is difficult to fight the fight, the digging of the poor hard to dig. One day, the Dragon car company marketing planning expert Zhou invited the author Yellow Crane upstairs to drink, between cups staggered, watching the rivers and streams, sigh fake hardships, the serpent’s seven-inch circle some. Taking advantage of that drink, I forget the heights, in order to plan their own place, take ink and paper inkstone, one go “satisfaction card”