中国已经全面进入互联网的时代,由于互联网的技术快速发展,新的传播媒介越来越改变经济、社会的发展模式。面对突发事件或重大舆情,基层政府及其相关部门如何面对,如何赢得群众的支持和社会的理解,这些新问题、新课题、新任务已经摆在基层政府面前。 Since China has fully entered the Internet era, due to the rapid development of Internet technology, new media have increasingly changed the economic and social development model. In the face of unexpected events or major public opinions, how the grassroots governments and their relevant departments face up and how to win the support of the masses and their understanding of the society have put new issues, new tasks and new tasks before the grassroots governments.