为了促使航空公司真正重视和加强航班正常工作,全面掌握航班正常情况,努力提高航班正常率,做好延误航班的处理和服务工作,并充分发挥地区管理局和安全监管办公室实施督促检查作用,民航总局于2004年下半年建立了航班正常报告制度。正常报告制度要求各航空公司每月10日前要向总部 In order to urge airlines to seriously attach importance to and enhance the normal operation of flights, to fully grasp the normal conditions of flights, strive to improve the normal rate of flights, and handle delayed flight services and services, and give full play to regional administrations and safety supervision offices to supervise and inspect the role of civil aviation In the second half of 2004, the Administration established the normal reporting system for flights. The normal reporting system requires all airlines to headquarter on the 10th of each month