最近读到的一则故事引起了我的感慨——“扬短避长”有时也是一种管理。日本一家企业生产圆珠笔,其产品优势是使用时间长。然而实际投放市场后反响平平,原因在于圆珠笔芯中的油墨还没有使用完,笔芯上的圆珠就坏了——这显然是个致命的问题。为此,厂家不惜重金请来许多专家对笔芯上的圆珠质量进行攻关。但是做了很多努力,效果都不甚理想。专家断言——只能改进到目前这种效果了。厂家一筹莫展,圆珠笔生产也陷入困境。后来,这家企业里的一个普通员工用一个极为简单的方法,就轻易地解决了这个难题——将笔杆截去一小截——等到笔芯上的圆珠报废的时候,油墨正好用完。凭着这个简单的方法,该企业最终走出 Recently read a story aroused my feeling - “avoid short” is sometimes a management. A Japanese company producing ballpoint pen, its product advantage is the use of a long time. However, after the actual release on the market, the response was flat because the ink in the ballpoint pen cartridge was not used yet and the ball on the cartridge was broken - obviously a fatal issue. To this end, the company spared no expense, many experts invited to ball on the quality of the ballpoint. However, a lot of efforts have been done, the results are not satisfactory. Experts assert - only to improve this effect so far. Manufacturers do nothing, ball pen production is also in trouble. Later, an average employee at the company easily solved the problem in a very easy way - truncating the pen a small fraction - and the ink was running out . With this simple method, the company eventually came out