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国家工商总局近日下发通知,要求各地工商部门对电商企业落实新《消法》“7日无理由退货”规定情况开展检查,督促电商企业认真落实新(《消法》相关规定。通知要求,各地工商部门应全面检查电商企业落实“7日无理由退货”有关规定情况,重点检查电商企业标注不适用无理由退货规定的商品、购买过程中“一对一”确认环节、因消费者拆开外包装查验商品而被商家拒绝无理由退货等方面的情况。一旦发现电商企业损害消费者权益的违法行为,要依法严厉查处。
State Administration for Industry and Commerce recently issued a circular calling on the industrial and commercial departments of all localities to conduct inspections on the implementation of the new “Consumer Law” and “No Return on the 7th” provisions of the E-commerce enterprises and urge the E-commerce enterprises to earnestly implement the new (“Consumer Law” The circular requires that the business administrations at all localities should conduct a comprehensive inspection of the implementation of the e-commerce enterprises on the implementation of the relevant provisions of “No reason to return on the 7th”, and focus on examining the quotas of e-commerce companies that are not applicable to the products with no reason to return the products. During the purchase, "Confirmation, because consumers open the package inspection of goods and merchants refused no reason to return, etc. Once found that the business of e-commerce to the detriment of consumers rights and interests of illegal behavior, according to the law severely punished.