老牌企业向互联网公司学习的挑战与风险。全球各行各业的老牌企业都在努力向动作快、活力足、关注客户的数字化企业看齐。2015夏天,荷兰银行集团ING就踏上了这样一趟转型之旅,将其传统组织改用受谷歌、Netflix和Spotify等公司启发的一种“敏捷”模式。ING现在包括350个9人“小组”(squad),分属13个所谓的部落(tribe),ING的这种新方法已经缩 The challenge and risk that veteran companies learn from Internet companies. Veteran companies from all walks of life all over the world are striving to align themselves with the digital businesses that focus on their clients with fast acting, energetic and customer focus. In the summer of 2015, ING, a Dutch bank group, embarked on a journey of transformation that shifted its traditional organization to an “agile” model inspired by companies such as Google, Netflix and Spotify. ING now includes 350 nine-member “squad” groups of 13 so-called tribes, and this new approach to ING has shrunk