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一般来说,电子化缴费指的是通过移动POS设备收费、银行转账、邮政便民点代收、银联卡刷卡、银行柜台实时代收、自助缴费终端等方式来进行电费的结算。电费收入可以说是供电企业的主要营业收入,是供电企业经济效益的重要体现。供电所作为供电企业服务广大用电用户的基层窗口,承担着为所管辖的居民提供用电服务的职能。提高供电所的电子化缴费率,可以优化供电企业的服务,提高服务效率,保障供电企业的经济效益。本文就非电子化缴费的弊端和目前电子化缴费存在的问题进行论证,提出了提高电子化缴费率的有效措施,以期推广电子化缴费服务,提高供电服务质量。
In general, electronic payment refers to the settlement of electricity charges through the mobile POS device charges, bank transfer, postal convenience collection, UnionPay card credit card, bank counters real-time collection, self-service payment terminals and other means. Electricity fee income can be said that the main operating income of power supply companies, power companies is an important manifestation of economic efficiency. As a basic window for power supply enterprises to serve the majority of electricity users, the power supply station undertakes the functions of providing electricity service to residents under its jurisdiction. Improve the electronic payment rate of the power supply, you can optimize the power supply business services, improve service efficiency, protect the economic benefits of power supply enterprises. This article demonstrates the drawbacks of non-electronic payment and the existing problems of electronic payment, and puts forward effective measures to improve the electronic payment rate in order to promote the electronic payment service and improve the service quality of power supply.