随着我国老龄化社会的发展,入住养老机构老人与养老机构之间的纠纷也较多。其中养老机构入住协议的性质决定着纠纷处理过程中的法律适用和具体的赔偿范围。养老机构入住协议性质界定有重要意义,应是消费者与经营者之间的服务关系,相关纠纷应当依照消费者权益保护法的规定解决。 With the development of an aging society in our country, there are more disputes between the elderly living in pension institutions and pension institutions. Among them, the nature of the accruing agreement of pension institutions determines the legal application and specific scope of compensation in the process of dispute settlement. The definition of the nature of the agreement on the admission of pension institutions is of great significance and should be the service relationship between consumers and operators. Relevant disputes should be resolved in accordance with the provisions of the Consumer Protection Law.