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作好参考咨询工作是图书馆利用文献和情报给读者提供帮助的活动,图书馆员根据读者提出的问题提供解决问题的线索、数据、文献或系统资料,以满足读者的需求。它是发挥图书馆情报功能,开发文献资源、提高文献利用率的重要手段,是图书馆读者服务工作的深化和发展而新闻单位的图书馆较之公共图书馆又有其特殊性,要求针对性、实用性、时间性更强,解答咨询,选择对口文献以及检索到该文献更具体,还编制书目、索引、文摘等。现笔者就多年的工作实践,谈谈新闻单位图书馆如何做好参考咨询工作。
Good reference work is the library to help readers use the literature and intelligence activities, librarians based on the reader to provide questions to solve the problem of clues, data, literature or system information to meet the needs of readers. It is to play an important role in library intelligence function, to develop the literature resources and improve the utilization of the literature. It is the deepening and development of the library reader service and the news organization’s library has its particularity compared with the public library, , Practicality, timeliness, consulting, selection of counterparts and documents to retrieve the more specific, but also the preparation of bibliography, index, abstracts and so on. Now I work on many years of practice, talk about how to do a good reference library reference library work.