21世纪是竞争的时代。我院作为以心外科为重点的综合性医院在成立20年的短短时间里有了长足的发展。但是,在高手如林的今天如果只想以人力物力在竞争中取胜,显然还缺乏远见。卫生事业的蓬勃发展和医院改革的不断深入,使各医院在硬件的投入和使用上似乎相差无几。而如何开发软件,在服务上下功夫,在病人的需求上花气力,才是我们在竞争中如何取胜,占有市场的关键。 一、新时期对随访工作再认识 随访工作是医院医疗信息工作的重要内容,也是我们在竞争中以积极的姿态占领市场的一个重 The 21st century is an era of competition. As a hospital with a focus on cardiac surgery, our hospital has made considerable progress in the short period of 20 years since its founding. However, if today’s masters want to win the competition with human and material resources, obviously there is still a lack of vision. The vigorous development of the health industry and the continuous deepening of the hospital reform have made the hospitals seem to have little difference in the investment and use of hardware. How to develop software, work hard on services, and spend effort on the needs of patients are the key to how we win in the competition and occupy the market. I. Re-understanding of the follow-up work in the new period The follow-up work is an important part of the hospital’s medical information work, and it is also a weight that we occupy the market with a positive attitude in the competition.