ISO质量管理体系是国际通行的质量管理体系标准。在我国,出于增强自身管理水平,以及提高企业声誉、和国际接轨的需要,各行各业对ISO质量管理体系都已普遍重视,建筑业也是如此。目前,很多大型重点工程的招标,都把是否通过ISO认证,作为一个衡量投标企业素质的重要标准。一、认清ISO管理体系的基础与核心 ISO质量管理体系是以过程为基础的质量管理体系,其核心是持续改进。在我国,“PDCA”循环控制方法早已提出,“PDCA”也是以过程为基础的质量管理方法,其模式为;计划(P),实施(D),检查(C),处置,改进(A)。即对产品生产要预先建立完整的技术、管理、资源方案和实施方案;之后投入生产;在生产过程中根据方针、目标和产品要求,对过程和产品进行监视和测量,并报告结果;根据这些反馈上来的信息,管理人员和技术人员分析原因,采取措施,以持续改进过程业绩。ISO质量管理体系所强调的过程控制分为:管理职责,资源管理,产品 ISO quality management system is the internationally accepted quality management system standard. In our country, all walks of life have already attached great importance to the ISO quality management system for the purpose of enhancing their own management level, enhancing their corporate reputation and keeping pace with international standards. The same is true for the construction industry. At present, many large-scale key projects of the tender, whether the adoption of ISO certification, as a measure of the quality of bidding an important criterion. First, recognize the basis and core ISO management system ISO quality management system is a process-based quality management system, the core is continuous improvement. In our country, “PDCA” cycle control method has been proposed for a long time. “PDCA” is also a process-based quality management method. Its model is: plan, plan, process, . That is, to pre-establish a complete technical, management, resource plan and implementation plan for the production of the product before putting it into production; to monitor and measure the process and products according to the guidelines, objectives and product requirements in the production process and report the results; according to these Feedback on the information, managers and technicians to analyze the reasons, take measures to continuously improve the process performance. ISO quality management system emphasizes the process control is divided into: management responsibility, resource management, product