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分析总结放射科医患纠纷出现的常见原因,并针对性的提出相应的防范措施。放射科医患纠纷中医方的常见原因主要在于医护人员责任心不强、医技护配合不协调、沟通不准确、代教不认真等人为因素和设备故障等客观原因,患者方面则主要是个人文化、经济、素质原因。针对医方容易出现纠纷的关键环节及特点,通过改善服务态度、严格诊疗操作规程和规章制度、优化检查流程、提高业务水平、完善应急机制和奖惩制度,同时加强医护人员法律和自我保护意识,尽可能避免放射科医疗纠纷的发生,维护正常的医疗秩序,保护医护人员安全和患者的权益。
Analyze and summarize the common causes of radiology and medical dispute, and put forward the corresponding preventive measures pertinently. The common causes of disputes among Chinese doctors in radiology and medicine are mainly the objective reasons such as the weak sense of responsibility of doctors and nurses, incompatibility of medical and technical support, inaccurate communication, lack of proper education and other man-made factors and equipment failures, while the patients are mainly individuals Cultural, economic, quality reasons. In view of the key links and characteristics of the medical disputes, through the improvement of service attitude, strict diagnosis and treatment of operating procedures and rules and regulations, optimize the inspection process, improve the level of business, improve the emergency response mechanism and rewards and punishments, while strengthening health care workers legal and self-protection awareness, As far as possible to avoid the occurrence of radiological medical disputes, maintain a normal medical order, protect the safety of health care workers and the rights and interests of patients.