谈及健康险理赔,人们通常的印象是一个字——难。其实,这里面存在着很多误区。人们对理赔难的认识主要源于媒体的炒作,正常理赔不算新闻,拒赔绝对是新闻,因为人们往往会对非常规的事情留下更深的印象。其实,保险客户的受益人在绝大多数的情况下是能够高效、快捷、合理、满意地得到理赔款的。 When it comes to health claims, the common impression is that one word - difficult. In fact, there are many mistakes. People’s understanding of the difficulty of claims mainly due to media speculation, the normal claims are not news, refusing to pay is absolutely news, because people tend to leave a more profound impression of unconventional things. In fact, in the vast majority of cases, the beneficiaries of insurance customers are able to get compensation claims efficiently, promptly, reasonably and satisfactorily.