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人性化服务是和谐社会的重要内容之一。高校电子阅览室作为高校内一个为广大师生服务的重要窗口,应在人性化服务方面作出新的探索,“以人为本”应当贯穿电子阅览室服务的全过程。高校电子阅览室在提高人性化服务的认识、营造人性化服务的环境和氛围、强化人性化服务的本领等方面应狠下功夫,从而使高校电子阅览室成为读者在知识经济时代汲取知识养分和获取智慧力量的源泉。
Humanistic service is an important part of a harmonious society. As an important window for college students to serve teachers and students, college electronic reading room should make new exploration in humanized service. The electronic reading room of colleges and universities should make great efforts to raise awareness of humanized service, create the environment and atmosphere of humanized service, strengthen the humanistic service ability and so on, so that the electronic reading room of colleges and universities become the reader to absorb knowledge and knowledge in the era of knowledge economy Get the source of wisdom.