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为进一步降低甚至杜绝人因失误,运行五处从管理心理学理论入手,以“防人因失误”这个宏观角度开拓创新,先后创立了运行处考核指标、运行人员绩效管理系统、行为趋势分析(观察指导)系统、无人因失误时钟、运行人员经验值系统和防人因失误实验室等,并且不断改进和优化。人员职业素养总体水平不断提升,“无人因失误时钟”时间间隔持续增加,机组整体运行健康度提升效果显著。
In order to further reduce or even eliminate human error, we started with management psychology theory from five perspectives, pioneered and innovated the macro perspective of “preventing human errors”, and successively set up evaluation indexes for operation department, performance management system for operating personnel, and behavioral trends Analysis (observation and guidance) system, unmanned clock error, operating personnel experience value system and anti-human error laboratory, and continuous improvement and optimization. The overall level of occupational literacy continued to improve, “no one clock error due to errors” continued to increase the time interval, the unit overall health promotion effect is significant.