一件信访案,市长批给分管副市长处理,分管副市长批给秘书长,秘书长又批给职能部门一把手,一把手又转交给副手……经过这样的责任人连环传递流程,最后当事人到哪里寻觅真正的责任部门和责任人?时间拖久了,老百姓的情绪被激化升温,一件本可以轻松解决的小事可能“孵化”成影响较? A petition case, the mayor approved the charge in charge of vice mayor, deputy mayor in charge of giving the Secretary-General, the Secretary-General also granted the top ten functional departments, the first hand and handed over to the deputy ... After such a chain of responsibility transfer process, and finally Where do the parties look for genuine departments and persons in charge? Time goes by, the emotions of ordinary people are intensified, and a trivial matter that can be easily solved may be “hatched” into an impact.