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为深入推进我省人力资源社会保障系统窗口单位作风建设,进一步规范完善窗口服务行为,有效提升服务水平,经厅领导同意,“三项活动”推进工作办公室在组织厅机关有关处室、单位拟定窗口单位服务规范、制度的基础上,编印了《山东省人力资源和社会保障厅窗口单位服务规范有关文件制度选编》。《选编》既有公共就业、人才服务、社保经办、调解仲裁、劳动保障监察、职业技能鉴定、人事
In order to further promote the work style construction of the window unit of the human resources and social security system in our province, further standardize and perfect the window service behavior and effectively improve the service level, the leadership of the department agreed with the “Three Activities” to advance the work office in the relevant department offices of the organization hall, Based on the norms and rules for the formulation of service units of window units, the Compilation of the Selected Documents System of Service Specification for Window Units of Shandong Province Human Resources and Social Security Agency was compiled. “Selected editorial” both public employment, service personnel, social security handling, mediation and arbitration, labor and social security monitoring, occupation skill appraisal, personnel