北京市属医院出台“非急诊全面预约挂号”的新政,让网络挂号成为现实。然而与此同时,老龄群体却对新兴挂号手段受挫感强烈。不容置疑的是,对于老年群体,无论是网络预约还是现场通过挂号机挂号,都颇为不便。一方面,许多老人在生活中不使用互联网,即便有通讯设备也常常是“老人手机”等非智能手机。另一方面,来到挂号大厅面对触屏,耳聋眼花不知所措之际,老人往往深威无力。 Beijing Municipal Hospital issued “non-emergency appointment registration ” the New Deal, so that the network registration becomes a reality. At the same time, however, older groups are strongly frustrated with emerging registrations. Undoubtedly, for the elderly groups, whether it is online booking or on-site registration through the register are quite inconvenient. On the one hand, many elderly people do not use the Internet in their daily life. Even though there are communication devices, they are often non-smart phones such as “elderly mobile phones.” On the other hand, came to the registration hall facing the touch screen, deafness dazzled over the occasion, the elderly are often deep weakness.