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虽说由于H1 N1型流感的困扰,近期出境旅游受到了严重打击,处于低迷状态。但据媒体报导,国内游却开始升温。根据携程旅行网统计,在刚刚过去的端午小长假里,景点出游人数普遍增长三至四成,某些热门景点同比去年增长六成以上。随着暑期的来临,相信会有更多游客选择出游方式来“清凉一夏”。但是外出旅游在收获快乐的同时,有时也会遇到一些不和谐的音符:随意增添自费项目、强制购物、住宿标准的降低等。由此使出行的游客不仅败坏了游兴,甚至受到伤害。为了让游客们在遇到旅游纠纷时,合理、合法、有利、有节地维护自身的合法权益,本栏目特意选取两则事例分析,使游客们遇到同类事件时可参考试行。
Although outbound tourism has been hit hard recently by the H1N1 influenza pandemic, it is in a downturn. However, according to media reports, domestic travel has started to heat up. According to statistics from Ctrip, in the just past Dragon Boat Festival holiday, the number of tourist attractions generally increased by 3-4%, some popular attractions over the previous year increased by 60%. With the advent of the summer, I believe there will be more tourists choose to travel to “cool summer ”. However, while traveling in the happy harvest, sometimes encounter some discordant notes: free to add their own expense items, compulsory shopping, accommodation standards and so on. As a result, travelers who travel are not only corrupted, but even hurt. In order to make tourists reasonable, legitimate, beneficial and relevant to safeguard their own legitimate rights and interests in the event of a tourist dispute, this section deliberately selected two case studies so that tourists may refer to the trial for similar incidents.