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目的:评价条形码扫描发药系统在门诊药房的应用情况。方法:介绍条形码扫描发药系统的主要构成,简述其工作流程及使用情况,评估其对发药差错率、患者窗口停留时间和药学人员压力等影响。结果:发药差错率降低,患者窗口停留时间缩短、患者用药教育得到加强,同时也减轻了药学人员压力。结论:条形码扫描发药系统的应用能明显,提高门诊药房药学服务质量,且实用性强,得到药师和患者的普遍好评。
Objective: To evaluate the application of bar code scanning dispensing system in outpatient pharmacy. Methods: The main components of bar code scanning delivery system were introduced. The workflow and usage of bar code scanning delivery system were briefly introduced. The error rate of drug delivery, patient window residence time and pressure of pharmacy staff were evaluated. Results: The error rate of drug delivery decreased, the patient window residence time shortened, patient medication education has been strengthened, but also reduce the pressure of pharmacy staff. Conclusion: The application of bar code scanning delivery system can be obvious, improve the quality of pharmacy services in outpatient pharmacy, and practical, get the general praise of pharmacists and patients.