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目的:通过建立规范的术后患者回访登记制度,收集术后患者的回访资料,利用电话回访,了解患者术后的恢复情况并针对具体问题进行健康指导。方法:选取医院2015年6~12月的300例手术患者,随机分为观察组和对照组各150例,对照组实施常规术前指导,观察组在对照组基础上实施电话回访,提供相关健康指导。回访3个月后,比较两组患者遵医行为及疾病转归情况。结果:观察组患者遵医行为及疾病转归情况,明显好于对照组(P<0.05)。结论:电话回访健康教育行为,增强了患者遵医行为,提高了患者的生活质量,提高了手术室护理工作的满意度。
OBJECTIVE: To establish a standardized postoperative patient visit registration system, collect postoperative patient visit data, and use telephone interview to understand the postoperative recovery of patients and provide health guidance for specific problems. Methods: A total of 300 surgical patients from June 2015 to December 2015 in our hospital were randomly divided into observation group (150 cases) and control group (150 cases). The control group received routine preoperative guidance. The observation group conducted telephone interviews on the basis of the control group to provide relevant health guide. Three months after the visit, the behavior of the two groups and the outcome of the disease were compared. Results: The observation group patients compliance behavior and disease outcome, significantly better than the control group (P <0.05). Conclusion: The phone call back to health education behavior, enhance patient compliance, improve the quality of life of patients and improve the satisfaction of operating room nursing.