Frontline employees are generally under great pressure,and carry out repetitive and mundane daily tasks,leading to bout and a high tover intention among them.To identify ways to reduce this tover intention,this study examines the effect of perceived organizational support (POS) on bout and tover intention in the Chinese context and adds to the literature on frontline employee bout.Using data from a survey of the frontline employees of a gas station in Beijing,we examine the mediating effects of frontline employee bout on their POS and tover intention.This study shows that POS has a significant negative impact on bout and tover intention,and that job resources cannot substitute POS.