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2002年度“全国用户满意企业”评选近日揭晓,海亮集团、正泰集团、海尔集团等全国98家企业榜上有名。 “全国用户满意企业”是全国用户委员会为推动企业积极实施“用户满意工程”,加快建立以用户满意为中心的经营管理体系,提高产品、工程、服务质量而发起开展的。到目前为止,全国共有100多家大型企业获此殊荣。海亮集团作为全国最大的铜管、铜棒生产企业,自2001年参加此活动以来,大力树立以用户需求为导向,以用户满意为标准的新质量观念,进一步改进和提高产
In 2002, the “National Customer Satisfaction Enterprise” appraisal was announced recently, and 98 enterprises in the country, such as Hailiang Group, Chint Group and Haier Group, are on the list. “National Customer Satisfaction Enterprise” is initiated by the National User Committee to promote the enterprise actively implementing “Customer Satisfaction Project”, speeding up the establishment of an operation and management system centered on customer satisfaction, and improving products, engineering and service quality. So far, more than 100 large-scale enterprises across the country have won this award. Hailiang Group as the country’s largest brass, copper rod production enterprises, since 2001 to participate in this activity, to establish a user demand-oriented, customer satisfaction as the standard of new quality concepts, to further improve and enhance production